We do hope that you are happy with your purchase. However, should you feel it necessary to return an item because it is damaged, we aim to make the return process as simple as possible.
- We must be notified of damaged goods within 2 days of delivery. We will refund you using the method of payment used to make the purchase.
- Goods must be returned unopened, sealed and in the original packaging. Downton Distillery Ltd will refund accepted returns within 30 days of you notifying us about the return.
- The postage of the return is the responsibility of the purchaser.
Liability for loss or damage during transit of goods being returned is the responsibility of the purchaser.